Part 1

Listen to the conversation. Then choose the correct answers.

1. Which of the following statements is true?

2. What is Andy’s biggest complaint about the city?

3. How would Silvia describe her neighbors’ behavior?

4. Why does Silvia think she had her purse snatched when she first moved to the city?

5. What was Silvia’s response to Andy’s request to play some music?

Part 2

Listen to the conversation. Then complete each sentence with a word from the box. Not all the words will be used.

Part 3

Combine the two sentences, using a possessive gerund to express something you don’t like.

Example: My roommate smokes. / It really bugs me.
Answer: …..My roommate’s smoking really bugs me…..

11. My students send text message in class. / It annoys me.

12. I don’t appreciate it. / You left dirty dishes in the sink.

13. I was really upset about it. / She lied to me.

14. I strongly object to it. / They leave the lights on all night.

15. Parents allow their children to run around in restaurants. / It’s inexcusable.

Part 4

Write antonyms for these words, using negative prefixes.

Example: polite ….impolite….. .

Part 5

Combine the sentences, using the conjunction in parentheses.

23. Tourists carry a lot of cash. Tourists are also out of their comfort zone. (not only)

24. In this city, pickpockets are not common. In this city, bad behavior is not common. (neither)

25. You can help your community by volunteering your time. You can help your community by donating money. (either)

26. Leave most of your valuables at home. Keep them in the hotel safe. (either)

27. Your donation will help people in need following natural disasters. Your donation may also save
a life. (not only)

Part 6

Read the article. Then answer the questions. Choose the correct answers.

Students Work in their Communities to Reduce Urban Crime

Crime is a fact of life in a lot of urban areas. Some people just ignore the problem, but other people want to get involved and find a way to make their communities safer. Some of these people are students who participate in service programs around the country. Not only are these young people finding ways to help their communities, but they are also helping prevent and control crime.

Neighborhood watch
Students in neighborhood watch programs are working with local police to tackle crime. Pairs of students stand watch in local homes and businesses during times when most crimes typically occur so that they can keep an eye out for suspicious activity and report what they see to law enforcement. This gives law enforcement the opportunity to act immediately. Not only do neighborhood watches help cut down on crime, but they also spread awareness about crime prevention. Students in the program understand that neighborhoods are safer when people look out for each other.

Shoplifting education
Shoplifting has become a particular problem at shopping malls in major cities around the country. People take small items and clothing without paying for them, hoping they will not get caught. Often these shoplifters are young students with no other criminal record. Although many of them are just doing it for fun, if they are caught, a criminal record could create a lot of problems in the future, especially related to employment. In this program, older students help educate younger students about the consequences of irresponsible behavior such as shoplifting.

Assistance for seniors
Unfortunately, senior citizens often become crime victims because criminals think older people make easy targets. In this program, students are matched with senior citizens in their community. The goal of the program is to prevent crimes against senior citizens from occurring either by having the students accompany them to their appointments and/or by helping them with their errands. The students also stop by the seniors’ homes to check on them once a week to make sure they are safe and in good health.

Safety education
In this program, older students teach younger children about how to stay safe in their communities. They give the young children advice about walking in pairs or groups instead of by themselves. The younger children are also told to avoid carrying devices like tablets or smart phones or wearing expensive jewelry. The older students warn the children not to let their guard down and to stay aware of their surroundings. If someone they don’t know approaches them, they should either find an adult, such as a teacher or a family member, or shout as loud as they can.
Programs like these are making a positive contribution to urban communities around the country and encouraging young students to become mature and responsible adults.

28. How does the neighborhood watch program make the neighborhood safer?

29. Which of the following statements is true?

30. Why might senior citizens make easy targets?

31. What is one piece of safety advice taught to the children?

32. What is the meaning of a suspicious person in the article?

33. What is the meaning of let their guard down?

Writing Test

Part 7

Write a formal letter of complaint to a manager about a negative experience you had at a store or restaurant. Consider the following questions as you write. Use standard formal language in your letter.
• What was the event that made you unhappy?
• Who was involved?
• What do you want the manager to do?